How can I find out more about a product?
By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.No, but you can buy items from one our affiliate websites. Click on the banner below on our home page.Halloween is the spooky night of the spirits.
Can I pick up my order at the warehouse or head office?
Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen.
Why is there a package and handling fee?
an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs. Unlike other online companies who charge upwards of a $10 handling fee, ours is modest in comparison, visible in your cart before you checkout with your payment information.The measurements are usually listed on the product page as a small, medium, large etc.
Where did Ross and the others get their halloween costumes (the Nickelodean Global Guts ones) ?
Work is never really boring. There's times when the work is done and we have nothing to do, and in those cases we usually just play video games, pool, ping-pong, or come up with new ideas! - - - - - - - - - - - - - - - - - - - - - - - - - - - -Once you have added all your items to the cart and are ready to checkout your credit card or PayPal information will be attained. Once the order is placed the payment is pre authorized only until the order is shipped. If you are placing an order with paypal, the payment is sent to us instantly unless you use their Echeck service which can take up to 10 days to clear. Inventory is not held for Echeck payments.
The item I want is out of stock, when will it be available?
We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order. Discontinued items will remain out of stock until they are deleted annually.all of the varieties and different sizes in our inventory are shown with an individual listing page for most of the products. Anything we offer is in the store. If it is not listed we do not sell it.There are two ways you can search for products. Navigate through the website to search by category.
What if I want to make a change or cancel after I've placed my order?
Once orders are placed they can not be canceled or altered if they have been sent to our shipping dept. There is a small window of time that allows for alterations. Call our customer service for these requests. You usually have until the end of the day for an alteration to your order.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method. For this reason viewing products is also unavailable. - 15431
By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.No, but you can buy items from one our affiliate websites. Click on the banner below on our home page.Halloween is the spooky night of the spirits.
Can I pick up my order at the warehouse or head office?
Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen.
Why is there a package and handling fee?
an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs. Unlike other online companies who charge upwards of a $10 handling fee, ours is modest in comparison, visible in your cart before you checkout with your payment information.The measurements are usually listed on the product page as a small, medium, large etc.
Where did Ross and the others get their halloween costumes (the Nickelodean Global Guts ones) ?
Work is never really boring. There's times when the work is done and we have nothing to do, and in those cases we usually just play video games, pool, ping-pong, or come up with new ideas! - - - - - - - - - - - - - - - - - - - - - - - - - - - -Once you have added all your items to the cart and are ready to checkout your credit card or PayPal information will be attained. Once the order is placed the payment is pre authorized only until the order is shipped. If you are placing an order with paypal, the payment is sent to us instantly unless you use their Echeck service which can take up to 10 days to clear. Inventory is not held for Echeck payments.
The item I want is out of stock, when will it be available?
We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order. Discontinued items will remain out of stock until they are deleted annually.all of the varieties and different sizes in our inventory are shown with an individual listing page for most of the products. Anything we offer is in the store. If it is not listed we do not sell it.There are two ways you can search for products. Navigate through the website to search by category.
What if I want to make a change or cancel after I've placed my order?
Once orders are placed they can not be canceled or altered if they have been sent to our shipping dept. There is a small window of time that allows for alterations. Call our customer service for these requests. You usually have until the end of the day for an alteration to your order.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method. For this reason viewing products is also unavailable. - 15431
