Wednesday, October 22, 2008

How to avoid being ripped off by home security companies

By Giles May

There's nothing worse than being burgled. After all, if there's one place you need to feel safe and secure it's your home. Fortunately, home security is relatively inexpensive, and in just about every locality there are specialists that can install alarms systems.

So, exactly how do you go about choosing the right company? After all, a badly fitted alarm is as much use as no alarm at all. Follow these tips and you won't got too far wrong.

1. Do they offer free surveys & quotations? Avoid any company that won't attend your property for free to quote. Good ones will make constructive suggestions for improving your home security, and supply you with a free detailed survey & quotation, and definitely not pressure you for a decision there and then.

2. Are they an established local company? Local companies work hard to preserve their good reputation by providing great service and will be pleased to offer references. In addition, by looking round your local area, you will notice alarm company stickers on bell boxes, which is a good indicator of the most popular companies in your area, which should help you draw up a shortlist to contact.

3. Is the company a member of any security trade associations? Find out which one and - if you have not heard of them - check online to see if they are an established and reputable association. Beware of companies that belong to minor associations that can be joined easily and at low cost. Most companies will display details of accreditations online, so by searching the Net you will become familiar with the different trade associations.

4. What guarantees are offered on their installation and equipment? You want one year as a minimum - some may offer more, and others will offer some kind of extended warranty, perhaps at a small cost. If something goes wrong with the system - for example, the alarm goes off and you can't turn it off - what are their response times. Also, do they offer maintenance packages and monitoring services ?

5. Do they project an air of professionalism? The person doing the initial visit must come across as professional. Do they have professional looking paperwork or is the quote scribbled on scrap paper? Are their vehicles sign written or do they drive shabby, unmarked vans?

6. Finally, do the details of the alarm they are quoting you for, match your needs and lifestyle? Have you told them about your pets, children and any specific requirements you may have. That way they can match a system towards your specific needs. If you feel you have to change your lifestyle to conform with their alarm system, then seek an alternative.

If all the above conditions are met, then go with the company you feel most confident in. It's not always down to price, especially when protecting your greatest and most important investment - your home. - 15431

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